Word of caution: Cranky Review Ahead. Buckle up readers, you’re in for a bumpy ride.
We’re driving around Fairfield County one recent weekend afternoon, seeing the sights and getting a lay of the land. Stopped into not one, not two, but FIVE restaurants in the hopes of grabbing some lunch, and denied every time. Finally (FINALLY!) in South Norwalk we found a place that was open and still serving food, the Burger Bar and Bistro on North Main Street. Oh, how I wished we had just gone to the Subway we saw open next door…
Now let me just say, in defense of the BBB (for we shall not speak of its name again), we were tired, hungry and annoyed that no restaurants in Fairfield County seem to think anyone should be allowed to eat food between 3pm and 5pm on a Saturday afternoon. So we were unhappy before we even sat down. HOWEVER, the SUPORRIBLE (I just made that word up ! SUPER + HORRIBLE) service at BBB pushed us over the edge! To a point that, even now, days later, I’m thinking of emailing the manager over there and giving him a piece of my mind. Okay, taking a breath….
We sat at the bar. Usually one of our favorite places to sit, mostly because you’re in the thick of the action of the inner-workings of a restaurant, which we find fun, and – added bonus – you usually get served quicker. Operative word in that sentence: usually. Did I mention we’re not friends with the bartender? The reason I tell you this is because apparently that is the only way to get served at BBB. We watched her talk to her friends for at least ten minutes before she even walked over to hand us a menu. I almost poured myself my own beer, right from the tap, into my cupped hands. After ordering, we waited FOREVER to get our drinks, and an even longer time to actually receive our food. We had time to play ten rounds of Connect Four before our food appeared (BBB has board games all over the bar/restaurant, and I have to be honest and tell you that it got to a point where the checker chips were looking pretty darn appetizing to my growling stomach).
This is usually the part where I talk about the food. However, I will be pleading the 5th this time around, ladies and gentlemen. I am so upset about the service that I do not wish to review the food at this restaurant. Which is unfortunate, because BBB has a great take on the burger joint: grass-fed beef, gourmet toppings, great beer list, live music nightly. I just wish they could do something about the rotten service.
To cheer myself up, I am including this clip about waiters. See if you recognize anyone…
Burger Bar and Bistro
58 North Main Street
Norwalk, CT 06854-2716
(203) 853-2037
www.burgerbarsono.com
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